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Wireless Repair Sales Associate Job Description


Position: Wireless Repair Sales Associate
Reporting Relationship: Store Manager
Full Time/Part Time: Full Time

Position Summary and Job Responsibilities:

The Retail Sales Associate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customer's wireless needs, and providing world class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits. At FixAPhone, we provide hands on and classroom training, advancement opportunities, and a Have Fun work environment!

Job Requirements: Education, Knowledge & Skill Requirements: Qualifications for Applicants Already Employed by FixAPhone:

FixAPhone is the hottest new wireless retail repair concept combining high end, carrier neutral, device repair with the services that every household uses... all linked through the mobile device. Currently, FixAPhone is hiring Service Advisors and Service (Repair) Technicians for new and existing retail stores throughout PA, OH and MN.

We offer a fun, fast-paced, highly energetic team environment with flexibility, room for growth and very high earning potential.  Our unique brand concept brings together a platform technology centered around love and appreciation for our customers that supports our brick-and-mortar retail outlets in only the best retail locations.

Service Advisors and Service Technicians in our stores and outside advisors beyond the 4 walls, have the opportunity to earn one time and residual commissions (for the life of the customer) in addition to an aggressive base pay. They will help our visitors save money on essential home services like Home Automation and Security, Internet, Satellite TV, Home Phone, and Wireless Networks from industry leading brands.

Our process for adding new team members consists of an information session to learn about our company and unique business model. This is followed by select invitees to a group interview, followed one-on-one interviews.

To be considered as a candidate, please send you resume to for details on our next information sessions.

Additionally, you can call into our automated career hotline at (614) 721-1330 for more information about our company and the products and services offered at every Fix A Phone location. If attending one of our information sessions, you are encouraged to bring as many home service bills, as instructed on the voicemail, to better understand this critical component to the daily tasks performed by each Service Advisor in and outside of our stores.

You can also request a personal follow-up from one of our recruiting directors at