We are uniquely positioned to capitalize on our society’s dependence on gadgets. Our business model captures not only what you see in traditional repair stores with repair, buying devices and selling of devices, but also includes other ways to generate revenue. You will have access to our marketplace of phone buyers that will buy all your trades from you. We have strategically aligned ourselves with the companies that have the most value and ability to save our customers on their household services. For a list of the services we offer please reach out to us so we can explain in more detail.
It can be an intimidating process to opening your own business. We walk you through every step from evaluating location, negotiating a lease for that location, finding suppliers, approximate cost and time for build-out and fixtures, hiring practices, and social media set up.
Our brand is everything to us. We offer you the support and help you need to start and maintain your FixAPhone business. You can expect weekly training calls for your staff, a monthly management call, and other calls related to the unique opportunity as employees of FixAPhone with the ability to make life changing residual income. We understand as an organization how important it is to stay relevant, current, and in the forefront of not only our current customers but also the community. You will have access to the constantly updating arsenal of tools that help ensure customer satisfaction and results. All your incoming calls will be taken through our call center to schedule appointments and answer any questions. Multiple apps that help you stay connected throughout the check in repair process, buying a phone, processing a phone and other ways to engage clients to help them save on their everyday household services. We have a unique "marketing drip" program that help engage people in our community to be not only customers of our store but advocates of our store. We handle all retention efforts for you, this will help you focus on sales and growing your business. Our retention campaigns are customizable and 100% effective to not only maintain customers but grow customers through our unique referral programs.
Your technicians will learn from the best and will be trained at one of the stores. Being in the store will give them on the job insight into what they will go through on a day in and day out basis. If issues do arrive after training in your location the tech has the ability to reach one our tech team members. The advances in technology gives us the ability to help your tech's in real time through FaceTime or Skype to interact and help fix the issue. There are weekly motivational, time management, product training, product overview calls that you and your team have the ability join.
The costs of opening your own store have many variables, and we would love to discuss more in depth with you. Please send an e-mail to the address below with your name, phone number, e-mail address, geographic area of interest, and any additional questions or comments you may have and someone will contact you with more information.
All FixAPhone stores are independently owned and operated and may not offer all of the repair and warranty types listed on this website. Contact your local store for their specific repair capabilities and warranty terms.
West Saint Paul, MN